Shipping policy

Shipping Policy – OXYMAXX

Overview

At OXYMAXX, we aim to provide fast, reliable, and secure delivery services to our customers. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing Time

  • Orders are processed within 1–3 business days after confirmation

  • Orders placed on weekends or public holidays will be processed on the next working day

  • Delays may occur during peak seasons or due to unforeseen circumstances

Shipping Methods

  • We use trusted courier and delivery partners to ship orders

  • Shipping method may vary depending on your location and product availability

  • Cash on Delivery (COD) may be available in selected areas

Delivery Time

  • Estimated delivery time is 3–7 business days nationwide

  • Remote or rural areas may take longer

  • Delivery times are estimates and not guaranteed

Shipping Charges

  • Shipping charges may vary based on location and order size

  • Any applicable shipping fee will be displayed at checkout

  • Free shipping promotions may be offered from time to time

Order Tracking

  • Once your order is shipped, you may receive a tracking number via SMS or email

  • You can use this tracking number to monitor your shipment status

Incorrect Address

  • Customers are responsible for providing accurate shipping information

  • OXYMAXX is not responsible for delays or losses due to incorrect or incomplete addresses

Delivery Issues

  • If you do not receive your order within the estimated time, please contact us

  • In case of lost or delayed shipments, we will coordinate with the courier service to resolve the issue

Damaged Packages

  • If your package arrives damaged, please report it within 24–48 hours

  • Provide photos as proof for quick resolution

International Shipping

  • Currently, OXYMAXX may or may not offer international shipping

  • Additional charges such as customs duties or taxes may apply for international orders

Contact Information